FREQUENTLY ASKED QUESTIONS
I painted my floor and it began peeling within months. What makes your flooring different?
We don't use paint or epoxy products from big box hardware stores. These products just don't hold up to the vehicle traffic and de-icing salts that are used in the winter here in Western NY. Our installers are trained to work with industrial grade Polyurea or Polyaspartic. It has a proven track record, and will last for years with little maintenance.
In addition, we thoroughly prepare the floors before installing our floor coatings. We don't just power wash or acid etch the floors. We mechanically prepare the floor using a diamond grinder and concrete dust vacuum. We've invested in the best equipment to prepare floors by removing contaminants such as dirt, oil and rust. Our preparation process leaves the perfect surface for our industrial grade epoxies to adhere to.
What if I need more hooks to hang items from the Monkey Bars System?
Let us know what you need to hang, and we will match you with the correct hooks and accessories. We can mail them or deliver them to you.
How long does installation take?
Most residential floor installations are completed in 1 day. Most homeowners put off doing their floors because they think they need to leave their belongings outside for several days. That's just not the case with Monkey Bars of WNY. Most homeowners are walking their belongings back into their garage the same night we installed or the next day. We do ask that you keep heavy items such as vehicles, riding mowers, etc. out of the garage for 24 hours.
How do you recommend we clean our new floor?
Your new flooring hides dirt well, but when you feel the need to clean it just use a garden hose, pressure washer or mop. Our garage flooring is very low maintenance.
Can you install your flooring system outside or in basements?
Yes, we sure can. Our product is not only great for garages but also for porches, steps, swimming pool areas, basements, offices, warehouses, auto shops, auto dealerships, hangars, etc. Our product adheres to concrete, wood and metal.
What if I have a problem with my storage system or flooring after it is installed?
Our products have a lifetime warranty, except for our flooring which has a 5 year warranty. Should you have any questions or problems with our products, just call and we will make it right.
My floor has moisture coming up through the slab, will this cause problems if we put a resinous coating down?
The number one reason resinous flooring systems fail is due to moisture vapor transmission. MVT is moisture vapor coming up from the ground through the concrete slab. Resinous coatings are non-porous, so high levels of moisture coming up through the slab can push up against the floor coating, causing it to lose its bond. We will install an epoxy moisture vapor barrier to remediate this issue before installing your floor.
Do I need to remove everything from the garage before you arrive?
For flooring projects we need the floor to be clear of belongings so we can begin working upon arrival and adequately prepare and coat the entire floor. Built in items such as cabinets or work benches can stay as we can cut in around them. Items hanging from the walls or ceiling do not need to be removed unless they protrude onto or over the floor. Electronics or other items sensitive to dust should be removed. For storage projects, we ask you move items toward the center of the garage so we can have several feet of clearance around the walls for us to install your new storage systems.